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Customer support

We will always try to response within 24h [no_toc]

Nevertheless, there is a broad amount of information in our customer support section. You can read all about particular topics in their own section which is accesible by the menu on the left or Quickly scan through the topics further down this page. 

If you are unable to find to correct information within the given support pages then please directly contact us via the contact us page. On this page you can find our location and contact information. To you preference you can phone, mail, or fill in the contact form to contact us. If we are not to be reached via phone please contact us via mail or contact form and we will try to answer your request within 24h.

Topics

Order information

    In this section you can find all about:

    • Different ways of Ordering at 007 Chemicals
    • Placing an Order
    • Placing multiple Quick Orders
    • Request information about a current order

    Shipping information

    In this section you can find all about:

    • Our shipping conditions & delivery time
    • Request the delivery status of an Order

    Refund

      In this section you can find all about:

      • Terms & Conditions for requesting a refund
      • The refund request form

      Terms & Conditions

      In this section you can find all about:

      • The terms and conditions that are applied by 007chemicals

      Privacy Policy

        In this section you can find all about:

        • The privacy policy which is maintained by 007chemicals

        Purchase Agreement

          In this section you can find all about:

          • The purchase agreement that 007chemicals maintains with every purchase from 007chemicals

          Contact us

            In this section you can find all about:

            • How to give us a call
            • E-mail adresses for different professional purposes
            • A contact form to reach out for us

            FAQ

              In this section you can find all about:

              • Frequently asked questions and their answers
              FAQ